Shipping & Delivery
Worldwide Express shipping
All our orders are prepared within a maximum period of 24 working hours.
Shipments in 24-72 hours worldwide with our Express Shipping method and free shipping over a certain amount with the Standard Shipping method.
Shipment tracking at all time
You will receive an email when our warehouse has your order ready to send and another from the courier company with all the information, so you can track the shipment and/or make any changes.
You can obtain more information about Shipments and Deliveries times and costs at the following link or contact our customer service team.
Returns & Exchanges
Easy and extended returns
We offer a 30 days period for changes and returns from receipt of the order.
Manage the exchange or return request yourself in 2 simple steps, and we will manage it within a maximum period of 48 working hours.
Quick return of your money
We manage refunds within 24-48 hours once we receive it in our warehouse and we make the refund through the same payment method used.
The return time may vary according to the bank. This time is foreign to Aleyolé Jewelry.
You can obtain more information about Exchanges and Returns at the following link or contact our customer service team.
Free content with every order
All our orders include for free: An original ALEYOLÉ pouch or case, to protect your jewelry.
An exclusive design box to store them. There are 4 different designs and you can buy them additionally in our store. See all accesories.
You can obtain more information about Exchanges and Returns at the following link or by contacting our customer service team.
Materials of our products
All our jewels, unless specified in the product description, are made of 925 Sterling Silver with 18K Gold plating.
Out of stock products
When some product is out of stock, you can leave your email in the same product page to receive a notice once it will be available again.
You can find ALEYOLÉ’s official Flagship store in Barcelona. Check location.
We also have distributors in more than 130 cities on 5 continents. Check them out here.
How to apply a discount code
When you start the checkout, you can apply any discount code or a gift card there